Create activity records from customer inbox emails for care
Create activity records from customer inbox emails for care
Your inbox messages go untracked, leaving customer requests and moving quotes unlogged and slowing dispatch. It logs those emails as activity records so care and dispatch can act same day.
Overview
Unlogged customer emails create blind spots that delay pickups and responses. This flow captures qualifying inbox messages as structured activity records so care and dispatch teams see requests and act on them the same day.