Convert on-call channel mentions into tracked incident tickets

Operations coordinators miss on-call mentions in chat, leaving incidents untracked. Route mentions into your tracker as tickets so on-call engineers get actionable work items.

Overview

On-call mentions left in chat create blind spots for operations coordinators and risk slower incident resolution. Turn those mentions into tracked tickets so on-call engineers receive centralized, actionable work items—teams report faster response times and zero missed follow-ups.

Notable Features

Create tickets from channel mentions
Assign tickets to on-call engineer
Notify operations channel and assignee