Consumer services marketing: Send SMS for contact requests

Digital marketing specialists see 'request contact' leads go unanswered, letting inbound prospects cool and miss opportunities. This workflow sends an SMS when the lead flag changes, ensuring sales reps follow up quickly.

Overview

Unanswered 'request contact' leads let inbound prospects cool and cost conversions. This flow sends SMS outreach and logs activity the moment a lead flag changes, transforming marketing handoffs so sales reps follow up quickly. The result is dramatically fewer missed follow-ups and clearer ownership.

Notable Features

Send SMS when lead flagged
Log message as lead activity
Notify assigned rep via chat