Consumer services CTOs: notify ops of new PO requests
Consumer services CTOs: notify ops of new PO requests
Operations coordinators at consumer services miss PO requests in inboxes, causing vendor delays. SMS alerts push each PO to approvers so requests are triaged and approvals don't stall operations.
Overview
Operations coordinators often miss PO submissions, causing vendor delays and weekend backlog. This workflow pushes SMS alerts to on-call approvers and logs every request, transforming visibility so approvals are triaged quickly and vendor fulfillment stays on schedule.
Notable Features
- Send SMS alerts on submission
- Route PO details to approvers
- Log each request into tracker