Construction support ops: convert roof-leak requests into tasks

Customer support ops miss roof-leak requests, causing delayed repairs and upset customers. Project-board cards make each job visible so crews get assigned quickly and scheduling avoids escalation.

Overview

Roof-leak requests get critical fast — missed intake means delayed repairs and unhappy customers. This workflow turns every service request into a visible project-board card so crews are assigned and scheduling happens before issues escalate. The result is faster handoffs and far fewer missed follow-ups for ops and procurement.

Notable Features

Create project-board card for jobs
Notify field crews and schedulers
Include location, photos, and notes