Confirm payment proof receipt and set buyer expectations

Support agents handling payment proofs get repeated status inquiries and ticket backlog. Instant confirmation reassures buyers and gives agents clear next steps, preventing extra follow-ups.

Overview

Unchecked payment proofs generate repeat inquiries and inflate ticket backlog. Implementing this flow confirms receipt to buyers and records the proof in your helpdesk, eliminating missed acknowledgements and clarifying next steps for agents. Teams report fewer redundant follow-ups and smoother verification handoffs.

Notable Features

Send instant payment receipt confirmations
Attach submitted proof to ticket
Alert agents to verification issues