Collect TrustPilot reviews after ticket close for marketing

Marketing coordinators miss TrustPilot reviews when support tickets close with no outreach, risking reputation. Send a post-ticket review request to capture verified feedback for marketing.

Overview

Unprompted ticket closures are missed chances for verified testimonials, which can weaken marketing's reputation pipeline. This flow sends a targeted TrustPilot request after ticket completion and logs the outreach back to your helpdesk, converting closed support interactions into captureable reviews. Teams report faster capture of verified feedback and fewer missed review opportunities.

Notable Features

Send post-ticket review-request email
Filter TrustPilot-tagged tickets only
Log sent requests to ticketing system