Close flagged spam conversations and tag offending users
Close flagged spam conversations and tag offending users
Your incoming conversations include spam that buries real customer requests and wastes agent time. Automatically close and tag those threads so agents focus on genuine issues within minutes.
Overview
Spam threads waste valuable agent hours and obscure real customer needs. This flow automatically closes and tags spam conversations so your support reps see fewer junk messages and regain capacity within minutes. It reduces noise and helps teams meet response SLAs.