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Clinicians prevent surprise gap fees before session 21

Clinicians prevent surprise gap fees before session 21

Clinical psychologists miss when clients reach the 20th bulk-billed session, causing surprise gap fees and disputes. Reminders notify clients and clinicians before session 21 so payment is discussed.

Clinicians prevent surprise gap fees before session 21

Overview

Unexpected gap fees damage trust and spark billing disputes in private clinics. This workflow ensures clients and clinicians get a reminder before session 21, preventing surprise charges and enabling proactive payment conversations; the result is clearer billing and smoother care transitions.

Notable Features

  • Alert clients at 19 sessions
  • Notify assigned clinician and admin
  • Log reminder in client history

Clinicians prevent surprise gap fees before session 21