Clinical ops: route web contact attachments to inbox

Clinical ops managers miss Slack 'Web Contact Form' posts with attachments, risking review delays and compliance gaps. This forwards messages to a support inbox so clinical ops can triage and respond.

Overview

Missed web form submissions create compliance risk and delay learner progress. This workflow ensures every 'Web Contact Form' message lands in a reviewer inbox, eliminating overlooked attachments and enabling faster triage and response.

Notable Features

Forward flagged Slack messages to inbox
Include attachments in forwarded emails
Notify clinical ops for triage