Clinic presidents: prevent missed patient texts across clinics

Clinic presidents see patient texts routed to the wrong regional inbox, causing missed inquiries and disrupted intake. Route each inbound SMS to the correct clinic inbox so staff can respond quickly.

Overview

Missed patient texts disrupt intake and scheduling, risking patient outcomes and operational strain. Route inbound SMS to the correct clinic inbox and log messages for follow-up, ensuring regional staff act on inquiries so no patient messages go unanswered.

Notable Features

Route inbound patient texts by clinic
Send email alerts to clinic inboxes
Log messages to patient communication record