Clinic operations: send SMS confirmations when appointments tagged

Clinic receptionists tag booked appointments that get missed, causing patient confusion and schedule gaps. SMS confirmations send appointment details so staff and patients are aligned.

Overview

Missed confirmations create patient confusion and scramble for clinic staff. This workflow sends SMS the moment a booking tag is added, eliminating missed confirmations and providing a real-time log for receptionists. The result is faster handoffs, fewer scheduling errors, and clearer patient communication.

Notable Features

Send SMS on tag change
Format appointment date and time
Log confirmations to patient record