Clear stale refund fields on support tickets hourly
Clear stale refund fields on support tickets hourly
Your support tickets show refund markers that stall triage and trigger extra billing reviews, causing agent delays. Clearing them hourly restores accurate ticket state for agents and billing.
Overview
Lingering refund markers slow triage and create extra billing work that wastes agent time. This flow clears refund fields hourly so support and billing teams see accurate ticket state and avoid redundant reviews within the hour.