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Clear phone numbers when requests close or cancel

Clear phone numbers when requests close or cancel

Your service requests keep private phone numbers when marked Done or Canceled, exposing contact data and cluttering closed records. Clear phone fields to protect privacy and speed archiving.

Clear phone numbers when requests close or cancel

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Overview

Closed tickets that still contain phone numbers create privacy risk and add manual cleanup for support. This workflow automatically clears contact numbers and marks items resolved so support and IT can archive sanitized records faster, often within minutes.

Clear phone numbers when requests close or cancel