CEOs: Capture review leads when tickets are resolved

Business owners miss review opportunities when support tickets close unanswered. This workflow captures resolved customers into your review outreach list so marketing can solicit reviews.

Overview

Support tickets that close without follow-up leave review opportunities on the table and can damage a small business's online reputation. This workflow captures every resolved customer into a review outreach list so marketing can solicit reviews and protect your brand. The result is faster outreach and fewer missed review requests.

Notable Features

Create review outreach records automatically
Filter out customers who opted out
Notify marketing when customers added