Car wash marketing: capture reviews with instant SMS requests

Marketing ops at car washes miss review requests when post-payments aren't captured, hurting published reviews. It sends SMS after each completed wash so customers are prompted to leave reviews.

Overview

Missed post-service review prompts erode local reputation for car washes. This workflow ensures every completed wash triggers a friendly SMS review request, protecting published reviews and keeping customer feedback flowing—resulting in zero missed follow-ups and faster review collection.

Notable Features

Send SMS after completed washes
Personalize messages with order details
Log responses to Google Sheets