Capture student inquiries as support tickets for admissions
Capture student inquiries as support tickets for admissions
Admissions officers miss leads when lead ad forms sit in marketing inboxes, risking lost applicants. Turn every lead ad submission into a support ticket so agents triage with full context.
Overview
Admissions teams lose applicants when enquiries slip into marketing inboxes; turning each lead ad submission into a support ticket guarantees every prospect has a recorded inquiry and triage path. This eliminates manual handoffs, stops missed follow-ups, and gets agents working from full prospect context for faster responses.
Notable Features
- Create support tickets from forms
- Attach full form fields to tickets
- Notify admissions and support agents