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Capture lapsed customers before upcoming delivery for marketing

Marketing coordinators lose touch with lapsed customers when CSVs hide deliveries seven days out. This flow flags those with last orders 45+ days old and adds them to engagement lists.

Capture lapsed customers before upcoming delivery for marketing

Overview

Marketing coordinators risk missing the seven-day re-engagement window when CSVs bury customers, which reduces campaign relevance and potential repeat purchases. This workflow finds contacts whose last order was 45+ days ago and delivery is seven days out, adds them to engagement lists, and ensures outreach lands in the critical window so campaigns capture timely opportunities.

Notable Features

  • Import emailed CSV attachments
  • Filter by delivery and recency
  • Add flagged contacts to lists

Capture lapsed customers before upcoming delivery for marketing