Capture inbound SMS responders as CRM leads for marketing ops

Marketing ops miss inbound SMS responders when messages sit in shared inboxes, causing missed followups and lost nurture opportunities. This creates CRM contacts and logs messages so reps follow up faster.

Overview

Inbound SMS leads are easy to miss when texts land in a shared inbox, costing nurture momentum and wasted marketing effort. This workflow captures every inbound text as a CRM contact, logs the message history, and alerts reps so response times improve and missed follow-ups disappear.

Notable Features

Create CRM contacts from SMS
Log message content to timeline
Notify reps of new text leads