Capture AED RMA cases for support ops instantly

Customer support ops miss AED RMA emails, causing delayed triage and RMA visibility gaps. Automated logging creates central RMA rows so coordinators begin triage within minutes.

Overview

Missed AED RMA tickets create triage bottlenecks and risk delayed repairs; customer support ops need consistent intake and visibility. This workflow captures every AED RMA into a central tracking sheet and alerts coordinators, eliminating missed records and enabling faster, measurable triage.

Notable Features

Log AED RMA cases to sheet
Notify RMA coordinators instantly
Filter only AED issue submissions