Cancel subscription and remove community membership for members
Cancel subscription and remove community membership for members
Learner subscriptions and community memberships can fall out of sync after a cancellation webhook. This removes access and updates records so coordinators have correct rosters within minutes.
Workflow preview:
Zap details:
Overview
Cancellation webhooks often leave community access and billing records out of sync, creating extra work for program coordinators. This workflow finalizes cancellations, removes access, and tags contacts so coordinators see accurate rosters and billing status within minutes.