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Cancel and refund subscriptions for non-logged new users

Cancel and refund subscriptions for non-logged new users

Your learners sign up but never log in, leaving active subscriptions and manual reconciliation. Cancel and refund those subscriptions automatically so billing has clean records same day.

Cancel and refund subscriptions for non-logged new users

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Overview

Signups that never log in can create unnecessary charges and manual refund work for billing. This flow cancels and refunds those subscriptions automatically and updates internal records, giving billing and program coordinators clean subscriber data the same day.

Cancel and refund subscriptions for non-logged new users