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Assign title to new Freshdesk ticket after delay and based on criteria

Assign title to new Freshdesk ticket after delay and based on criteria

Categorize new support tickets in Freshdesk by assigning titles based on specific criteria. Use a delay to ensure proper processing, enhancing ticket management and improving response times.

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Overview

Categorize new support tickets in Freshdesk by assigning titles based on specific criteria. Use a delay to ensure proper processing, enhancing ticket management and improving response times.

Assign title to new Freshdesk ticket after delay and based on criteria