Business owners stop duplicate directory entries before publication

Operations coordinators face uploads that don't match Directory entries, causing duplicate names and incorrect published records. Alerts go to partnerships so owners fix names before publication.

Overview

Missed or duplicated Directory entries cause publication errors and partner confusion. This workflow routes unmatched uploads to partnerships and opens an ops investigation task, stopping incorrect records before they publish and ensuring cleaner Directory data.

Notable Features

Alert partnerships channel on mismatch
Compare uploads to Directory entries
Create ops investigation task with details