Business owners: Send rebooking offers when fares drop

Support agents miss rebooking chances when cheaper fares surface, frustrating travelers and losing revenue. Send personalized rebooking offers so travelers and agents can switch to lower fares.

Overview

Missed rebooking opportunities frustrate travelers and leave ancillary revenue on the table, and customer support can't scale manual outreach. This workflow delivers targeted rebooking offers to affected passengers and notifies agents, ensuring faster responses, fewer missed fare opportunities, and a clear audit trail for each change.

Notable Features

Send personalized rebooking offers
Route alerts to assigned agents
Log acceptances to reservation system