Business owners: restore cancelled lesson hours to customer packages
Business owners: restore cancelled lesson hours to customer packages
Business owners see cancelled lessons leave packages short, causing billing confusion and extra support inquiries. This workflow restores cancelled lesson hours to packages so billing stays accurate.
Overview
Missed package restorations create billing confusion and extra support work for lesson-based businesses. This workflow keeps package balances accurate by restoring cancelled lesson hours and removing the need for manual reconciliation. Ops leaders get faster issue resolution and fewer billing inquiries.
Notable Features
- Restore package hours on cancel
- Verify cancellation status before restoring
- Notify ops of restored balances