Business owners prevent unassigned security conversations
Business owners prevent unassigned security conversations
Business owners see security conversations unassigned, causing triage delays and incident risk. Round-robin routing assigns each conversation to an on-duty responder so triage begins promptly.
Overview
Unassigned security messages increase incident risk and delay triage for business owners. This workflow routes conversations in fair rotation to on-duty responders, eliminating assignment gaps and enabling faster incident response. Expect dramatic drops in response times and zero missed follow-ups.
Notable Features
- Assign conversations in round-robin
- Check responder on-duty status
- Notify responder and update roster