Business owners prevent SMS outreach to opted-out leads
Business owners prevent SMS outreach to opted-out leads
Business owners watch leads reply 'STOP', causing ongoing outreach and compliance risk. This workflow flags contacts as do not contact and updates lead status so sales reps stop outreach.
Overview
Opt-out replies create compliance and reputation risk and can lead to accidental outreach. This workflow ensures every 'STOP' reply flags contacts as do not contact and updates lead status, eliminating accidental SMS sends and closing compliance gaps.
Notable Features
- Flag contacts as do not contact
- Update lead status to unqualified
- Notify compliance and sales reps