Business owners: notify local support of new reviews
Business owners: notify local support of new reviews
Business owners lose local review visibility when emails are buried, risking escalations and harmed reputation. Send every review to the local support channel so agents respond before issues escalate.
Overview
Missed local reviews create escalations and reputational risk for multi-location owners. Route every review into the location's support channel and helpdesk so agents see and act on feedback quickly, preventing small issues from becoming complaints.
Notable Features
- Route reviews to local channels
- Notify support and operations instantly
- Create actionable review summaries