Business owners never miss warranty confirmations to customers
Business owners never miss warranty confirmations to customers
Business owners watch repair ticket updates leave customers unsure about warranty, triggering repeat calls. Emails and SMS confirm coverage so support avoids manual follow-up.
Overview
Missed warranty confirmations generate repeat calls and slow workshop throughput. This workflow sends confirmation emails and SMS when tickets update and logs the activity in the ticket, delivering zero missed follow-ups and cutting manual handoffs for support.
Notable Features
- Send warranty emails on updates
- Deliver SMS confirmations to customers
- Add confirmation notes to ticket