Business owners: keep support profiles current after group bookings

Support agents lose attendee context when group bookings don't update contacts, causing missed follow-ups. Keep contact records updated with booking details so support can manage follow-ups and staffing.

Overview

Missed follow-ups and understaffed group sessions create SLA risk and frustrate customers. Keep contact records updated and notify agents when bookings occur so support can staff sessions correctly and focus on customer outcomes.

Notable Features

Create or update contact records
Add booking details to profiles
Notify agents of new sessions