Business owners: keep support alerted for tagged participants

Support agents miss webhook tags for participants needing outreach, causing incomplete programs and missed assessments. Alerts notify support agents so outreach occurs and assessments get scheduled.

Overview

Support agents missing tagged participants lets accountability checks fall through, risking program completion and customer satisfaction. This workflow turns tag updates into prioritized tickets and alerts so agents reach out and book assessment calls. Business owners get reliable handoffs, fewer overlooked participants, and consistent follow-through.

Notable Features

Notify agents on program tag updates
Filter incoming tags and statuses
Create follow-up tasks in ticketing