Business owners: keep support agents informed with calls

Business owners see agents lose context when call recordings aren't linked to contacts, risking compliance and missed follow-ups. This attaches recordings to the right contact and logs call activities so agents have searchable history.

Overview

Missed call context leads to escalations and compliance exposure. Tying each inbound recording to the correct contact and logging it as a call activity gives agents instant, searchable history so follow-ups don't slip and response quality improves.

Notable Features

Attach call recordings to contacts
Create searchable call activities
Notify support agents on new recordings