Business owners: keep product review alerts visible to support staff

Support agents miss product-mention reviews buried in inboxes, causing delayed follow-ups. This posts those emails to a team channel so support staff see and act on feedback quickly.

Overview

Missed product-mention reviews turn into unresolved escalations and damage customer trust. Route those emails into your support channel to give agents immediate visibility and ensure zero missed follow-ups — teams report faster escalations and cleaner handoffs.

Notable Features

Post review mentions to channel
Filter emails by keyword mention
Notify support staff for escalation