Business owners keep NPS respondents as marketing contacts
Business owners keep NPS respondents as marketing contacts
Business owners lose NPS replies in forms and spreadsheets, causing stale audience segments and missed personalized outreach. Add or update respondents in your marketing list so marketing can run targeted follow-up.
Overview
NPS responses trapped in forms create stale segments and missed personalized campaigns. This workflow ensures every respondent becomes a usable marketing contact, eliminating gaps in segmentation and enabling faster, targeted follow-up so marketing can act on feedback.
Notable Features
- Add or update contact records
- Tag NPS responses for segmentation
- Notify marketing of new detractors