Business owners: keep customers informed on shipment status

Support agents lose sight of tracking updates, prompting delivery-status tickets. Route status changes to marketing and support so customers get updates and agents see events.

Overview

Missed tracking updates drive repetitive support tickets and manual outreach. Routing tracking-status changes into your marketing platform and support inboxes restores agent visibility, ensures customers receive shipment updates, and removes manual notification work.

Notable Features

Send tracking updates to marketing
Alert support agents on status change
Log shipment events in CRM