Business owners get pickup confirmation via SMS alerts

Business owners miss pickup confirmations in order feeds, causing handoffs to fail. SMS alerts tell delivery staff when status is started, so pickups are acknowledged.

Overview

Missed pickup confirmations cause failed handoffs and operational friction for business owners. This workflow routes order-start events to SMS sent to delivery or store staff, eliminating missed handoffs and ensuring pickups are acknowledged so inspections and returns are scheduled promptly.

Notable Features

Notify delivery staff by SMS
Filter order changes to started
Log alerts to a sheet