Business owners: Get alerted on new customer reviews

Business owners miss customer reviews buried in inboxes, letting service issues fester. Owners receive a concise email with rating and a proposed reply so they can remediate quickly.

Overview

Unread reviews create repeat service failures and reputational risk; business owners need clear visibility and action items. This workflow converts each review into a concise internal summary with rating and a suggested reply, so owners and service leads remediate faster and reduce missed follow-ups.

Notable Features

Send internal review summaries
Include rating and proposed reply
Route alerts to owners and service teams