Business owners: ensure policy labels on review cards

Business owners face client-portal activity leaving review cards unlabeled, causing misrouting and assignment delays. Labels apply after portal updates so operations can route cases.

Overview

Mislabelled review cards lead to misrouting and slower case assignment, creating operational bottlenecks that hurt service delivery. This workflow applies policy-derived labels to review-board cards after client portal activity, ensuring correct priorities, faster routing, and eliminating missed label assignments.

Notable Features

Apply policy labels automatically
Create board labels when missing
Notify operations when labels change