Business owners: confirm new support contacts via WhatsApp

Customer support agents lose new CRM contacts that go unconfirmed, causing slower triage. Send WhatsApp confirmations on contact creation so agents can prioritize follow-up.

Overview

Unacknowledged new contacts create triage delays and risk missed SLAs. This workflow sends WhatsApp confirmations on contact creation so support agents receive verified inquiries and can prioritize follow-up, reducing manual confirmation steps and improving first-touch clarity.

Notable Features

Send WhatsApp confirmations on creation
Format phone numbers for WhatsApp
Notify support agents for prioritization