Business owners: clear unpaid flags on support tickets

Support agents miss payment updates, causing billing mismatches and customer confusion. This flow marks tickets paid and clears underpayment flags so billing and support show correct status.

Overview

Unresolved unpaid tags force manual reconciliation and frustrate customers. This workflow keeps billing and support aligned by marking paid tickets and clearing underpayment flags, eliminating reconciliation follow-ups. The result is faster handoffs and zero lingering unpaid tags.

Notable Features

Mark tickets paid and solved
Clear underpayment custom fields
Notify billing and support agents