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Business owners capture WhatsApp inquiries as CRM activities

Business owners lose track of inbound WhatsApp chats, causing follow-ups to slip and deals to stall. Log every message as a CRM activity so sales reps get context and prioritize follow-up.

Business owners capture WhatsApp inquiries as CRM activities

Overview

WhatsApp inquiries often live outside the CRM, leaving business owners blind to inbound demand and risking stalled deals. This workflow logs every message as a context-rich CRM activity and routes it to the right rep, ensuring zero missed follow-ups and dramatically faster prioritization.

Notable Features

  • Create CRM activity for each message
  • Attach message transcript to contact
  • Alert assigned sales rep for follow-up

Business owners capture WhatsApp inquiries as CRM activities