Business owners: Alert support on referral-platform emails
Business owners: Alert support on referral-platform emails
Support agents miss inbound referral-platform emails buried in shared inboxes, causing delayed triage and frustrated customers. Alerts post to your support channel so agents triage and assign faster.
Overview
Referral-platform emails often get buried and delay triage, risking frustrated customers. This workflow routes those messages straight into your support channel and creates triage items automatically, so agents respond faster and avoid missed follow-ups.
Notable Features
- Alert agents to referral-platform emails
- Create triage items in your inbox
- Assign and tag messages for follow-up