Business owners alert support agents to review mentions

Business owners miss review emails mentioning a local branch, leading to overlooked public replies and reputational risk. Route alerts to your support channel so support agents can respond quickly.

Overview

Unseen review mentions create reputational gaps and missed public replies. This workflow funnels review notifications mentioning a branch into your support channel so support agents see and respond promptly, eliminating missed follow-ups and closing visibility gaps.

Notable Features

Deliver review mentions to support
Filter notices for branch keywords
Create channel threads for escalations