Business owner: log reviews and replies in spreadsheet

Business owners miss reviews and replies across channels, creating reputation gaps. Log every review and response to a single spreadsheet, so operations have a complete audit trail for reporting.

Overview

Scattered review records create blind spots that undermine reputation reporting and trend analysis. This workflow logs every incoming review and its posted or proposed reply into one spreadsheet, eliminating audit gaps and letting operations escalate issues and produce reliable reports.

Notable Features

Capture review details and replies
Append each entry to spreadsheet
Notify operations of missing responses