Business owner: grant community access to new customers

Operations coordinators miss manual provisioning on purchases, leaving buyers locked out and delaying onboarding. Create community accounts and assign group access so customers gain course entry within minutes.

Overview

Manual provisioning leaves buyers locked out and stalls onboarding, creating extra support work and missed enrollments. This workflow creates community accounts and grants group access at purchase so customers can start learning within minutes, eliminating manual handoffs and protecting revenue.

Notable Features

Create community accounts on purchase
Assign buyers to access groups
Notify operations and customer success