Business owner: ensure clients get dispatch alerts promptly

Business owners see dispatched documents go unconfirmed, triggering extra support inquiries and annoyed customers. Automatic emails on flag set confirm shipment, so support handles fewer status calls.

Overview

Missed dispatch confirmations drive unnecessary support volume and frustrate customers. This workflow sends confirmation emails whenever a dispatch flag is set, removing manual outreach and letting support focus on higher-value issues while customers get clear shipment notice.

Notable Features

Send client confirmation emails
Check flag change before sending
Update record status after send