Business owner: capture cancellations into a master sheet

Business owners miss cancellations when commerce and ops aren't aligned, causing reconciliation gaps. This workflow logs every cancellation to the master sheet and flags accounts for retention follow-up.

Overview

Cancellations scattered across commerce and ops create reconciliation headaches and missed retention chances. This workflow centralizes every cancellation in your master sheet, flags accounts for outreach, and delivers owner alerts so churn trends are visible and follow-ups happen reliably.

Notable Features

Record cancellations in master sheet
Flag accounts for retention follow-up
Notify owner on high risk churn