Business owner alerts for rejected referrals and audits

Business owners miss rejected referrals in intake, causing audit gaps and stalled QA. Consolidated alerts notify intake, ops, QA and records so audits are logged and actions begin quickly.

Overview

Rejected referrals that slip through intake create audit risk and slow QA handoffs. This workflow routes every rejection to intake, ops, QA and records and writes a compliance record, eliminating missed audit entries and enabling prompt coordinated follow-up.

Notable Features

Notify intake ops QA and records
Log rejection decisions to audit log
Filter for rejected referral status