Boutique hotel owners: light front desk when approvals happen
Boutique hotel owners: light front desk when approvals happen
Owners of small hotels miss approval reactions in front-desk chat, causing guest handoffs to fail. It lights a white indicator for approvals so front-desk sees confirmations without monitoring chat.
Overview
Approval reactions hidden in front-desk chat put guest handoffs and check-ins at risk. This workflow turns those reactions into a visible white desk light and records confirmations, so front-desk staff see approvals without watching chat. That visible confirmation keeps handoffs on schedule and protects the guest experience.
Notable Features
- Trigger white indicator on reaction
- Filter by front-desk channel
- Log approvals to a spreadsheet